Francisco Pontilho - IT technician support MS specialist

IT Technician at Markem-Imaje

Nationality

Brazilian

Current location

Ireland

Work category

IT and Technology

Education

Bachelor/Degree

Professional in information of technology, computers network graduated, English and Portuguese fluent speaker and basic french (learning).
Microsoft Windows active directory and MS exchange mail server specialist.


Francisco Pontilho's Professional Experience

2008 - 2010

Markem-Imaje - IT Technician

- Technical support for users (Hardware and Software);
- Account management MS Active Directory and MS Exchange server;
- ERP and CRM TOTVZ Technical system support (Upgrades and consulting management);
- Equipments Inventory management and reports.

2006 - 2007

Maber Empreendimentos Imobiliarios - Support Manager/Project Manager

- Employees Management (4);
- Manager of technical support (Hardware and Software);
- Account management MS Active Directory and MS Exchange server;
- Reports and Inventory;
- Researching and getting in touch with new suppliers;
- Developing the training program and training new employees.

Key Skills
Account Management Active Directory ERP Exchange Server MS Exchange Server Reports Technical Support

Francisco Pontilho's Education and Qualifications

2010

Diploma - English

Eurocollege Institute of Education

2008

Bachelor/Degree - Computers Networking

Impacta Technology

2007

Certificate - Leadership the key of success

Marcos Rocha Training

2005

Certificate - Network cabling I and II

Impacta Technology

2004

Certificate - MCSE Not certificate for Win2000

Impacta Technology

Francisco Pontilho's Additional Information

Languages

Interests

IT technology, languages, books and movies.