Supply Chain Coordinator & Pharmaceutical Packaging at Arrow Generics
NationalityBrazilian
Current locationIreland
Work categoryTransport and Logistics
EducationMasters/PostGrad
Logistics Analyst with nine years of professional experience in Logistics processes as order management, freight management, shipments of all methods, reverse logistics, 3PL management and also having worked as a customer service for all companies. I also have Project Management experience in Electrolux and Siemens as a Team Leader and as part of the Projects team.
Solid knowledge of all documents, paperwork and reports linked to logistics and Customs processes, advanced knowledge of Microsoft Office, and CRM systems,
Fluent English, Advanced Spanish and Native Portuguese, Diploma in Project Management, Six Sigma: Yellow Belt Diploma
Fernanda Hipolito's Professional Experience
Arrow Generics - Supply Chain Coordinator & Pharmaceutical Packaging
Responsible for the overall co-ordination of the supply chain for new and existing products, to ensure that orders are delivered on time. This include supply logistics, control of stock and components and customer liaison.
Rottapharm - Logistics Administrator
Shipments & Orders Management: Liaising with & updating customers (Production, QC, QA) regarding requirements, shipping plan & freight changes on a daily basis,
Management of two different 3PL companies (KN and Geodis) for Warehousing and exportation processes,
Carry out shipping & delivery processes, including preparation, scheduling, documentation in line with defined shipping procedures and regulatory needs and co-ordinate daily batches approval & shipping meetings,
Process shipping invoices, maintain & process manual orders & orders on MAX and MES systems,
Triangle shipment management (production in subcontract plant),
Maintain shipping procedures in line with changing quality & customer requirements,
Compile monthly Key Performance Indicator (OTD / OTR).
IWT Trailers - Logistics Administrator
Invoice Process: Management of invoices processes and POD (Proof of Delivery). Management operational reports for customers and Sales staff. Consignment’s Follow Up.
Projects: Route optimization project in UK and Ireland market.
Quotations administration in system AS400.
Presentations to new customers, Trade Show and all sorts of Power Point presentation and Logistics reports.
Siemens - Senior Logistics Analyst
National / International Customers Repair Processes – RMA Coordination
Management of all Carrier and GSM National and International Customers
Follow up, management and planning of RMA’s (Return Material Authorization) for all export / import repair processes of consume hardware.
Inventory, planning & supplier performance and analysis (costs, TAT, warranty…)
End of life, repair, warranty of telecom modules
International Logistics Repair Process
Management of all International Repair Process (Exp/Imp) suppliers for hardware’s
Follow-up of repair processes to national/international customers, customer service reporting all information about the processes
Management of the partnership with national/international suppliers (Siemens and 3rd Parties)
Customized Logistics Projects for new international markets
Electrolux - Logistics Analyst
Export Logistics
Freight Contracts (all modalities), customer services for all Latin America
Exportation (Sea and Air Freight) and Inland Costs Administration
Optimization Logistics Projects for Exportation
Cabotage Project
Cabotage Operation (Ships from Manaus to Sao Paulo using ships at Brazilian’s coastline) in Amazon Plant distribution and transfer products
Transportation Risk and Goods Insurance
Insurance Cost Management for all Brazil transportation, responsible for US$1 mi Insurance payment/year
Reduction’s actions for national operation
Logistics Agreements between Electrolux and Supermarkets Companies
Negotiation and revision of all agreements and payments
Analysis of tax paid X freight costs
Freight Costs
All management and analysis of freight costs (fuel, customers, Logistics agreements, taxes, payments)
Administration and maintenance of freight cost x goods price
Reverse Logistics Process
White Goods return (refused by damage on delivery) and repair process management, Customer Services, Reports and Freights Payments x Credit Notes for Transport Agents.
Fernanda Hipolito's Education and Qualifications
Masters/PostGrad - International Business
FAE Business School
Bachelor/Degree - Business Management
FAE Business School
Fernanda Hipolito's Additional Information
Links
Languages
- Portuguese - Fluent
- Spanish - Intermediate
- English - Fluent
Interests
In my spare time I love to travel as much as possible and experience new cultures and foods. I am also passionate about Interior Design and Modern Art, topics linked to my past background as a Designer.
I am a big reader of books and blogs including topics as work & technology, biographies and lifestyle.
I am also a fan of the internet applications that can speed up and make our life easier such as Android, Social Media Networks, Instant Messengers and Internet Maps.
Awards
Several courses linked to Customer Services and Supply Chain areas as Quality Representative, Spanish Language Course, Positional Selling, Customer Services, Service Management, Process Management, Transport Management and Exportation.
Diploma in Project Management and Six Sigma: Yellow Belt