Concierge
NationalityMalaysian
Current locationIreland
Work categoryHotel and Catering
EducationCertificate
Profile Activity
Hi
I'm a full time mature student at American College Dublin taking a Diploma in Hospitality Management. I'm looking for a part time job that would help me add to my existing hospitality experience. I have an experience in providing excellent customer service, i am a hardworking person, friendly and i'm a good team-player. Also i always love to learn new things, gain more experience and i like something that would able to challenge me in order to achieve work goals. I believe working in the Hospitality Industry would give me an ideal opportunity to do so. Please do not hesitate to contact me if you have any queries with regards to my CV.
Regards;
Faizul Mahmud
Faizul Mahmud's Professional Experience
Concierge
Experience
Mature Student – (Diploma in Hospitality Management)
Sep ’09 – Present American College Dublin Dublin
Concierge
Nov ’07-July ‘09 Grand Millennium Hotel. Kuala Lumpur
Duties:
Arranging schedules for guests with regards to flights, accommodation, transportation, and tours.
Liaising with Event Management to assist with the timely delivery of required event materials.
Information coordination and compilation in association with Malaysian Tourism Board.
Coordinating guest requirements with other departments.
Customer Service Executive (Bar)
Jan ’05-Jan ‘06 101º East Bar. Kuala Lumpur
Duties:
Responsibility for bar setup, preparation, and maintenance.
Taking and fulfilling drinks orders such as hot beverages, cold beverages and alcohol beverages directly from guests as well as the servers.
Responsibility for bar supplies and equipment.
Updating and revamping the alcoholic and non-alcoholic cocktail menus.
Food & Beverages Supervisor
July ’02-July ‘04 Zagames Melbourne, Australia
Duties:
Staff coordination for the restaurant, casino, and night club.
Responsibility for handling cash refills for the gaming machines.
Taking and fulfilling drinks orders such as hot beverages, cold beverages and alcohol beverages directly from guests as well as the servers.
Taking food order from guests.
Opening and closing all cash register floats and balances in the restaurant, casino, and night club at the start and end of shifts.
Organizing stocktaking to ensure consistent supply levels.
Event organization such as themed nights to promote the premises.
Chef’s Assistant/Kitchen Assistant
Oct ’00-Oct ‘03 Le Petit Bourgeois Melbourne, Australia
Duties:
Assisting Head Chef in food preparation, cooking, and presentation.
Assisting Head Chef in vegetable, meat, and poultry market purchasing.
Training and mentoring junior kitchen assistants.
Faizul Mahmud's Education and Qualifications
Certificate - Hospitality Operation
William Angliss Institute - Australia