Evelyne Ashu - Customer Service Manager

Customer Service Manager at Ladbrokes

Nationality

Irish

Work category

Retail Wholesale and Purchasing

Education

Masters/PostGrad

Evelyne Ashu's Professional Experience

2007 - Present

Ladbrokes - Customer Service Manager

 Ensure timely and accurate update of monies received in accordance with company procedures.
 Responsible for dealing with customer queries in a professional, courteous and efficient manner and maintaining high levels of customer service.
 Running ‘Start of Day’ and ‘End of Day’ procedures
 Carrying out monthly and bi-annual shop profitability and poor-performance reviews
 Carrying out bi-annual staff performance appraisals in line with company policies
 Taking stock of shop supplies and ordering for replenishment stock as required
 Ad hoc duties.

Evelyne Ashu's Education and Qualifications

2013

Masters/PostGrad - International Business

Griffith College Dublin

MBA first class honours in International Business Management

Evelyne Ashu's Additional Information