Eoin Fitzpatrick

Customer Service Agent at Conduit

Current location

Ireland

Work category

I am interested in computers and technology and I have completed a number of Fas courses including Computerised accounts (Sage Line 50), Introduction to Web Design, Advanced Web Design, another Web Design course that uses Weebly.com and I did an on-line course in Photoshop. I am also interested in Radio and music technology .I also play guitar.

Eoin Fitzpatrick's Professional Experience

2004 - 2009

Conduit - Customer Service Agent

• Achieved excellent call quality results while dealing with over 650 calls per day
• Maintained high degree of professionalism
• Retrieved information from databases
• Multi-tasked within this environment

1999 - 2004

Near Fm - Radio Operative / Producer / Presenter

• Recorded and produced programmes
• Operated studio desk
• Involved in outside broadcasts
• Developed communication and technical skills

Key Skills
radio station presenter technical skills operative phones broadcasts music
1988 - 1995

Ampersand Communications - Office Worker

• Copied medical videos for the trade
• Packed and dispatched orders
• Took orders over the phone and invoiced
• Prepared and sent out mail shots

Key Skills
Videos Duplication mail shots invoiced

Eoin Fitzpatrick's Additional Information

Awards

2011 FETAC Level 3: Jobseekers EPC Jobcare, 28a Pearse St. Dublin 2

2011 FETAC Level 4 Microsoft Office Jobcare, 28a Pearse St. Dublin 2

2011 Web Design using Weebly.com Ballybough, Dublin 3

2010 Web Design advanced Fas Finglas, Dublin 17

2010 Web Design Introduction Fas Baldoyle, Dublin 13

2010 Photoshop on line course Fas

2010 Computerised Accounts Sage Line 50 Fas Baldoyle, Dublin 13

2009 My IT & E-cert Computer Training Larkin Centre, Dublin 3

2004 Tas books- book keeping software ABM Swords, Co Dublin

1999 Music Industry Training Course Dunlaoire

Sound Access Ncva – Level 2 Performing
Arts
1995- 1997 IIPMM Purchasing and materials Ashtown, Dublin 15
Management certificate