Emily Anscomb - High interpersonal and exceptional communication skills.  Can provide excellent customer serive.

Investigating Officer at Surrey Police, Major Crime Team

Nationality

British

Current location

United Kingdom

Work category

Other

Education

Bachelor/Degree

I am an enthusiastic and trustworthy employee with excellent interpersonal skills and who is able to provide high levels of customer service. I have spent over five years working for Surrey Police as an Investigating Officer on the Major Crime Team working closely with colleagues and members of the public to investigate crimes. This has given me experience in working in high pressure situations with deadlines dealing with members of the public who were often distressed and effective communication is essential.
I work well as a member of a team and independently. I enjoy raising money for charity by completing challenges such as the London Moon walk for breast cancer care and the steps under the stars walk for Phyllis Tuckwell Hospice. I am also an active Guide and volunteer as an assistant leader for Rainbows.
Due to the birth of my son I am now looking for evening and weekend work.

Emily Anscomb's Professional Experience

2006 - 2012

Surrey Police, Major Crime Team - Investigating Officer

I obtained this role after completing my degree in Foensic Science. This role involves talking to members of the public and obtaining information through excellent communication and listening skills and preparing it in a format required by the investigation such as written reports and statements. This was done either face to face or over the telephone. I was also involved in the obtaining of CCTV evidence and the responsibility of handling exhibits essential to the investigation. Everything had to be done to a level that would be acceptable to a court. I was expected to control and prioritise my own work load and work closely with other members of my own team, other departments within Surrey police and when required other forces within the UK. I also worked with other organisations such as south East Coast Ambulance Service, Fire services and NHS organisations to gather correct and detailed information. Secondary to this role I was a Family Liaison Officer where I either worked on my own or with another to be the link between the investigation and the family requiring excellent interpersonal skills and strength of character. I am also significant witness trained meaning that I would carry out recorded interviews with significant witnesses preparing incredibl detailed statemntss. I also spent a six month attachment with the Surrey Coroner’s Office working with bereaved families guiding them through the process that occurs when a person dies.

Key Skills
Communication skills Customer Service dealing with other organisations integrity Report Writing Telephone communication work alone work as part of a team
2004 - 2005

Leatherhead Food International - Laboratory

I spent a Year in Industry working in the laboratories carrying out detailed skilled tasks using scientifice equipment. Also dealing with customers by phone and emails.

Key Skills
Communication incl telephone Customer Service laboratory skills Report Writing
2001 - 2003

Notcutts Garden Centre Bagshot - Pets and Aquatics sales assistant

Serving customers within the garden centre, mostly in the pets and quatics department. This would involve seriving the customers by finding products for them, answering animal husbandry questions (in person and by phone) and serving them on the tills. I would also be responsible for keeping the department clean and looking after the animal stock.

Key Skills
Animal Husbandry serving customers telephone work Till work
1999 - 2002

Badshot lea Garden Centre - Pet Centre sales assistant

Working in a Pet centre providing high levels of customer service and information on animal husbandry. Responsible to re stocking shelves and looking after the animal stock.

Key Skills
Customer Service Stocking Shelves team work

Emily Anscomb's Education and Qualifications

2006

Bachelor/Degree - Forensic Science with a year in industry

University of Kent

I achieved a good working knowlege of foresnsic science and spent a year working for Leatherhead Food International completing laboratory work.

Emily Anscomb's Additional Information

Interests

Raising money for charity, Guiding - I am an assistant leader for Rainbows unit (voluntary)

Awards

A Level qualificaions on Chemistry, Biology and psychology
AS Level Qualification in Geography
9 GCSE's including English, Maths and Science (double award) all Grade C and above.