Deirdre Pearson - Administrator at DPS Engineering

Administrator at Little Island, Co

Nationality

Irish

Work category

Admin and Clerical

Education

Bachelor/Degree

Profile Activity

Deirdre Pearson's Technical Customer Service role at Amazon (2011 - 2012)

Provide customer centric solutions for technical queries
Treated every customer as a friend and aimed for first contact resolution
Achieve monthly/weekly Service Level targets
Gained excellent knowledge of customer service management techniques
Excellent phone, email and chat etiquette learnt

Company

Amazon

Amazon - Seattle, Washington, United States

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, internati…

SkillMap®

 

Customer Service

(9 years)

Customer Service

(9 years)
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
9 years
9 years