David Allen - Experienced Facilities Professional

Interim Head of Facilities at London Borough of Merton



Work category


An experienced hard / soft services client-side senior FM with strategic, operational, project, and business transition skills gained within the private and public sectors. I am a motivated and focussed individual who can deliver real performance results along with actual cost savings, an adept problem solver / organiser / team-builder with a proven track record.

My career has provided me with the opportunities to apply a wide spectrum of facilities and management skills delivering business efficiencies and savings to clients ranging from a London local authority, to a major UK Defence Contractor, managing a vast range of buildings from corporate headquarters buildings and high tech research and development / production centres to care homes and civic centres. I have also led and delivered many challenging business changes, TFM, compliance and churn projects in the facilities and property sphere.

I have policy, business development, and project / operational management experience of prestige commercial / office hard and soft FM and space / time working practices, operational start-up projects, help-desks, out-sourcing, major churn / relocation, applying and managing safety compliance, PPM, and business change. I am at ease in public presentation and speaking situations and have regularly reported and presented at all levels. My varied experience has allowed me to lead many formal training courses in Health & Safety / management topics and while with Interserve I formalised this aspect by obtained a CIEH Professional Trainer Certificate.

As well as my core FM experience and knowledge, I am commercially aware and Health & Safety qualified. I am extremely computer / Internet literate and have particular strengths in innovation, problem solving and team-building & development.

David Allen's Professional Experience

2009 - 2010

Interservefm Ltd - Support Services Manager

Duties included:
Management of the full Soft Service provision for 107 varied sites utilising a diverse in-house workforce of 100 cleaning operatives and 4 supervisors in both mobile and static roles

Instigated the amalgamation of four diverse operational teams into one cohesive unit, through the implementation of new working practices and innovations, thus realising significant cost savings.

Key Skills
1999 - 2009

London Borough of Ealing - Facilities Manager

Duties included:
The management of a small dedicated in-house team which supervised and controlled the various service contractors tasked to provide hard / soft FM services and security for key Council sites. As well as the provision of reception staff, reprographics / mailroom services, building refurbishment & redecoration, catering, vending, space planning and churn management provision across sites.

Implemented the decommissioning of three 1960's multi-story Council buildings, relocating the 400 staff into new state of the art accommodation with zero disruption to critical Council services. An integral component of the project was the ethical redistribution, disposal & re-cycling of all the old equipment and furniture such that only 3% entering land fill.

Conducted the urgent assimilation of 100 cleaning staff back in to in-house management following the last minute collapse of a £50k cleaning contract negotiation without disruption to the service provision on any sites of the 100 serviced sites.

Project managed a £23 Million pound total refurbishment of a key Civic Building more than doubling the staff capacity and allowing the Council to raise valuable revenue through disposal of a number of older buildings. The refurbishment transformed a dark cramped working environment into a bright and airy open plan environment with energy efficient lighting, enhance IT infrastructure, improved heating / ventilation and new adaptable furniture layout.

Successfully demonstrated to Senior Management the viability of revitalising the main civic HQ building by implementation of two pilot refurbishment schemes to demonstrate how building capacity could be increased by the introduction of new furniture layouts, IT technology, working practices and staff facilities

Key Skills
Catering Cleaning Dedicated Negotiation PILOT Senior Management
1992 - 1999

Marconi Electronic Systems (Now BAE Systems) - Eurofighter Laboratory Manager

Duties included:
Responsible for the co-ordination of all facilities management for Eurofighter production and development facilities at the Stanmore complex, using a combination of direct labour and contract staff. This included the fit out / conversion of new buildings, provision of FM soft and hard services, site security, IT infrastructure provision and support.

Project managed the multi million pound refurbishment of two key Eurofighter buildings to provide state of the art, open plan office facilities and High Tech development and test areas without disruption to the MOD driven delivery timetable.

David Allen's Education and Qualifications

College Level -

David Allen's Additional Information


Professional networking, Computers, Blues music, Cooking, Reading novels