Dan  Walsh - Experienced Project Manager & Social Media expert.

project manager

Nationality

Irish

Current location

Ireland

Work category

IT and Technology

Education

Certificate

I am a CAPM qualified IT Project Manager for a large Pharmaceutical Company with have 12 years experience in IT.

Dan Walsh's Professional Experience

2008 - Present

project manager

• Managing resources cost and schedule.
• Meeting customer expectations.
• Providing influential support.
• Providing support for Project Management systems.

Key Skills
Arbitrating communication learn continuously managing people negotiating Prioritising tasks Project Management writing reports
2005 - 2008

IT Asset Coordinator

• Receive, tag, and enters new asset information into the Quintiles asset management system.
• Interact with Service Desk staff, Business Systems Development staff, and IT Procurement staff on end user requests for hardware and software.
• Stage desktop and server hardware for workstation and datacenter technicians.
• Manage physical site inventory of new and surplus desktops, laptops, printers, and other IT hardware.
• Responsible for donations, disposals, and redeployment of surplus equipment.
• Maintain accurate and current hardware and software inventory in Remedy or other asset management software.
• Analyze and reconcile inventory data for discrepancies ensuring the currency of our central asset management depository.
• Interact with Quintiles SIS employees to develop and maintain processes for equipment disposal.
• Provide hardware and software asset management reports as required.

Key Skills
Databases Purchasing Support tracking
2004 - 2005

IT Inventory Administrator

• Escalation support to the Helpdesk staff.
• Track the locations of ICG IT assets.
• Purchase all IT consumables for ICG group.
• Develop controls & systems for the running of ICG Helpdesk.
• Invoicing.
• Troubleshooting.

Key Skills
Administration Invoicing Purchasing Support tracking
2000 - 2004

IT Support

• Technical support to employees of the ICG group including: Irish Ferries, Eucon, Eurofeeders, Irish Ferries Freight & Dublin Freight & Container Division.
• Designed & built ICG Intranet
• Printer maintenance/configuration
• Web development.
• Domain administrator.
• Ownership of irishferries.com FAQ.
• Ownership of irishferries.com. Webstatement.
• System design.
• Quality assurance testing.
• Administered/configured systems with an MS SQL2000 backend including Track-It! helpdesk system and Campaign bulk mailing system.

Key Skills
driving operations Support Technical
1999 - 2000

Helpdesk Analyst

• Technical support to Microsoft employees in the Europe, Middle East and Africa
• Call logging
• Troubleshooting procedures
• Escalation procedures
• Time management and use of knowledge base applications

Key Skills
Administration analysing problems Support technical skills
1998 - 1999

Assistant Manager

• Supervision of 15 members of staff.
• Compiling staff rotas
• Stock management
• Cash reconciliation
• Compiling reports for head office.

Key Skills
Administration Delegation leadership Staff Management

Dan Walsh's Education and Qualifications

2010

Certificate - Certified Associate in Project Management (CAPM)

Project Management Institute

2009

Certificate - Microsoft Project

Learning Curve

2008

Certificate - Project Management Fundamentals for IT Professionals

IIL

2005

Certificate - Access 2000 Introduction & Intermediate level

Calyx Training

2003

Certificate - Microsoft SQL Server 2000 Administration

Calyx Training

2000

Certificate - Dreamweaver

IACT

2000

Certificate - HTML

IACT

Dan Walsh's Additional Information

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