Cristina Alonso Marcos - Multilingual customer service

Sales Support Administrator at Interfaceflor

Nationality

Spanish

Work category

Retail Wholesale and Purchasing

Education

Masters/PostGrad

Dynamique, proactive, organisée, bon relationnel, sens de l'écoute et de la responsabilité.

Cristina Alonso Marcos's Professional Experience

2011 - 2012

Interfaceflor - Sales Support Administrator

 Provide commercial information and sales support for Spain and Portugal
 Manage and coordinate information with production scheduling
 Prepare sales measurements and daily reports
 International transport managing

Key Skills
Customer Service Transport
2011 - 2011

AHK Solution - Marketing Assistant

 Customer prospecting
 Promotional campaigns planning
 Create and update a competitive intelligence data base
 Conceive sales documents and newsletters
 Product outsourcing from China
 Samples handling

Key Skills
data promotional
2008 - 2011

Citadines Prestige Les Halles Paris - Front Office Manager

 Supervise and improve customer service
 Manage a team of twelve people
 Implementing new work procedures
 Recruitment and training of new front office team members
 Yield management, budget monitoring
 Coordinate services with housekeeping and technical department

Key Skills
Customer Service coaching Management recruitment Training
2007 - 2008

Citadines tour Eiffel - Accountant Assistant

 In charge of accounts receivable and accounts payable
 Month end closing and provisions for liabilities and charges
 Supply management

Key Skills
Accounts Receivable accounts payable
2006 - 2007

Citadines Tour Eiffel - Receptionist

Desk attendant
Monitoring incoming bookings
Room planning managing
Customized trips organising

Key Skills
Administrative task Customer Service

Cristina Alonso Marcos's Education and Qualifications

2012

Masters/PostGrad - International Trade and Business

University of Paris XII

2005

Bachelor/Degree - Translation and Interpreting

University of Granada (Spain)

Cristina Alonso Marcos's Additional Information