Cristina Alonso Marcos - Multilingual customer service

Sales Support Administrator at Interfaceflor



Work category

Retail Wholesale and Purchasing



Dynamique, proactive, organisée, bon relationnel, sens de l'écoute et de la responsabilité.

Cristina Alonso Marcos's Professional Experience

2011 - 2012

Interfaceflor - Sales Support Administrator

 Provide commercial information and sales support for Spain and Portugal
 Manage and coordinate information with production scheduling
 Prepare sales measurements and daily reports
 International transport managing

Key Skills
Customer Service Transport
2011 - 2011

AHK Solution - Marketing Assistant

 Customer prospecting
 Promotional campaigns planning
 Create and update a competitive intelligence data base
 Conceive sales documents and newsletters
 Product outsourcing from China
 Samples handling

Key Skills
data promotional
2008 - 2011

Citadines Prestige Les Halles Paris - Front Office Manager

 Supervise and improve customer service
 Manage a team of twelve people
 Implementing new work procedures
 Recruitment and training of new front office team members
 Yield management, budget monitoring
 Coordinate services with housekeeping and technical department

Key Skills
Customer Service coaching Management recruitment Training
2007 - 2008

Citadines tour Eiffel - Accountant Assistant

 In charge of accounts receivable and accounts payable
 Month end closing and provisions for liabilities and charges
 Supply management

Key Skills
Accounts Receivable accounts payable
2006 - 2007

Citadines Tour Eiffel - Receptionist

Desk attendant
Monitoring incoming bookings
Room planning managing
Customized trips organising

Key Skills
Administrative task Customer Service

Cristina Alonso Marcos's Education and Qualifications


Masters/PostGrad - International Trade and Business

University of Paris XII


Bachelor/Degree - Translation and Interpreting

University of Granada (Spain)

Cristina Alonso Marcos's Additional Information