Coleman Naughton - travel and tourism

Managing Director at Taisteal na Cruinne (Global Travel

Nationality

Irish

Current location

Singapore

Work category

Travel and Tourism

Education

Diploma

Profile Activity

Coleman Naughton's Professional Experience

1999 - Present

Taisteal na Cruinne (Global Travel - Managing Director

I was responsible for the management of a travel agency and improvising business strategies to bring about developmental changes.My prime job for the travel agency was to manage and to keep abreast knowledge of the timings and operations of major modes of travel.I was also responsible for the management of travel agency staff, supporting their quality of work and customer care skills.part of my duties included ensuring customer satisfaction. In my role as manager I was in charge of coordinating and guiding the agency staff to work for the development of the agency.

Verified
Key Skills
customer care Marketing
1997 - 1999

Viking Travel Dublin Ireland - Travel Consultant

Travel consultant for both European and worldwide destinations, including corporate and leisure department. I was al;so responsible for the administration of day to day running of the agency.
The company specialized in package holidays and business travel.
I dealt with complicated customer itineraries.
My duties included:
-handling customer orders and payments
-liaising with tour operators and other key partners such as hotels and airlines regarding bookings and schedules;
-undertaking general administration.
- advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions available in the various resorts.
- dealing with complaints.
- using and updating IT skills.

Verified
Key Skills
Administration General administration

Coleman Naughton's Education and Qualifications

2008

Certificate - A Private Pilot License (PPL)

FlightSafety Academy Florida – U.S.A..

1996

Diploma - Diploma

Portobello Institute, Dublin 1 Ireland

1993

Certificate - Certificate

Dundalk Institute of Technology, (DkIT) Dundalk Ireland

1991

second level/high school education -

Comprehensive College Carraroe, Co. Galway Ireland

Coleman Naughton's Additional Information

Languages