Carola Sanchez

Old Oak - Waiter / Bar man

All my responsibilities involve interaction with both customers and colleagues (i.e. I am constantly cultivating my already excellent spoken English.) Duties include: selling tickets, working behind the bar, and cashing up.

Irish Family - Au Pair

This was my first position in Ireland and I settled in the home of the Irish family for whom I was working as an Au Pair. Dave Garcia: 0873297303

Telefurgo SA - Office Cordinator

Duties:
- Take action to grow revenue, transactions and sales to gain market share, using current best practice and innovative solutions.
- Maximize revenue generation. Provide management with operational data to assist in developing, implementing or modifying business plans, policies and procedures.
- Work with dealership service managers to maximize pricing and utilization of fleet.
- Sales ability to market to dealerships, insurance agents, automotive service companies, and guest services.
- Ensure quality standards to product and facility appearance are maintained at expected levels.
- Build and maintain professional relationships with local business organizations and governmental agencies in an ongoing effort to protect the company's interests.
- Initiates local sales calls to create growth in the customer base.
- Manage location's fleet, ensuring audit requirements are in compliance
- Hire, supervise, train, develop, motivate and evaluate the performance of employee staff.
- Implement HR department policies in the area of discipline.
- Training of employees to ensure quality standards to maintain product at expected levels. - Ensure that staff is properly trained regarding the servicing of customers at the rental counter and the sales process.

Renault Autofer Official dealer. (Spain, Madrid) - Administrative

- Receptionist: I deal with incoming calls.
- Accounting Department: I was responsible for a cash, checks, post date checks from all sales personnel and the other department as workshop, bodywork, used vehicules, rent a car, etc.
- Bills Department: Responsible for company´s accounts.

Suministradora De Componentes Electrónicos S. L. Call Centre. (Spain, Madrid) - Administrative

- Sales Department:
- I was the first point of contact for customers receiving calls and emails on an inbound basis
- Provided general information and answered questions on various projects and products to educate the customers and provided help on enquiries
- Handled very elementary support level issues such as registering system profiles, and account management.
- Customer service: Attended to clients in the office, as well as ´one to one´s with the customers

Certificate - Profesional training in administration

I. E. S. Magerit, Spain, Madrid

Languages

• Spanish - Fluent
• English - Working knowlege

Interests

I love sport. I enjoy running, swimming, playing tennis and going to the gym. I also have a passion for music. I enjoy going to the cinema and I also enjoy reading both in Spanish and English. It probably goes without saying, (considering my nationality and some of the details above) that I love food. On weekends, I enjoy nothing more than to cook my own dishes for my friends and me.