Bilal Qamar - Cisco Technical Support Analyst

Unix Programmer Analyst at Bank of Montreal

Nationality

Canadian

Work category

Banking Insurance and Financial Services

Education

Bachelor/Degree

I completed my Masters in Computer Network Administration and Management from the University of Portsmouth in the United Kingdom in September 2005. I am a Permanent Resident of Canada and legally permitted to work in Canada.

I have about 7 years experience in technical management and administration of computer systems and their associated networks. I consider myself proficient in designing strategic IT plans and implementing the associated computer and network infrastructures as well as creating appropriate administrative and maintenance structures that are responsive to company needs.

I completed my BSc Honours in Computing also from the University of Portsmouth in the United Kingdom and graduated in July 2004. In the two years I spent before joining the University of Portsmouth, I gained experience working with different programming languages as well as constructing a variety of different projects.

Bilal Qamar's Professional Experience

2011 - Present

Bank of Montreal - Unix Programmer Analyst

Worked on the Capital Markets Customer Information File Project.
Carried out Linux Installation on Blade Servers.
Tested Integrated Lights Out Functionality on the Machines.
Setup Red Hat 5.5 on a Virtual Machine.
Applying patches to upgrade the WebSpehere Servers.

Key Skills
2011 - Present

Bank of Montreal - Unix Programmer Analyst

Worked on the Capital Markets Customer Information File Project.
Carried out Linux Installation on Blade Servers.
Tested Integrated Lights Out Functionality on the Machines.
Setup Red Hat 5.5 on a Virtual Machine.
Applying patches to upgrade the WebSpehere Servers.

Key Skills
2010 - 2011

Royal Bank of Canada - Cisco Technical Support Analyst

• Completing Hardware entrance and exit Requests.
• Monitoring the 4th floor Datacenter to ensure proper cooling.
• Ensuring UPS cabinets have sufficient power for growth.
• Completing daily heath checks of the devices in the Datacenter to ensure they are not displaying warning notifications.
• Ensuring cable management in the lab is completed as per standards.

2010 - 2011

Royal Bank of Canada - Cisco Technical Support Analyst

• Completing Hardware entrance and exit Requests.
• Monitoring the 4th floor Datacenter to ensure proper cooling.
• Ensuring UPS cabinets have sufficient power for growth.
• Completing daily heath checks of the devices in the Datacenter to ensure they are not displaying warning notifications.
• Ensuring cable management in the lab is completed as per standards.

2009 - 2010

TD Bank Financial Group - Network Operations Consultant

Monitoring the TD Financial Network with HP Open View.
Following up on Alerts with Customers.
Troubleshooting and investigating Network Outages.
Initializing Tickets.
Following up on Tickets with concerned Telco Providers.
Remotely assisting and Scheduling Changes in the Network as well as managing all Break and Fix Installs.
Assisting in the separation of the TD Canada IT Support Group from IBM.

Key Skills
IBM IT support
2009 - 2010

TD Bank Financial Group - Network Operations Consultant

Monitoring the TD Financial Network with HP Open View.
Following up on Alerts with Customers.
Troubleshooting and investigating Network Outages.
Initializing Tickets.
Following up on Tickets with concerned Telco Providers.
Remotely assisting and Scheduling Changes in the Network as well as managing all Break and Fix Installs.
Assisting in the separation of the TD Canada IT Support Group from IBM.

Key Skills
IBM IT support
2008 - 2009

LAFARGE-Mississauga - Network Support Specialist

Configured Cisco 1811 Integrated Services Routers.
Configured Cisco Catalyst 2960 Series Switches.
Monitoring & Trouble Shooting of Tickets.
Providing Network Support to Nodes across the North American Region of LAFARGE Enterprises.
Pro-Active Network Monitoring using HP OpenView Operations. (OVO).
Pro-Active Network Monitoring using Solar Winds Orion tool.
Assigning IP Addresses to new nodes needed to be added on to the network.
Trouble shooting of Connectivity issues across the network.
Reviewing the current Web Sense Policy in deciding which websites to block and allow on the Lafarge Domain.
Reviewing the policy of the Symantec Firewall Policy in place.
Troubleshooting and carrying out Installations remotely with IT Technician's on site for Cisco Routers, Switches, Wireless Access Points, Canopy's, Antenna's and all other Network Nodes.

Key Skills
2008 - 2009

LAFARGE-Mississauga - Network Support Specialist

Configured Cisco 1811 Integrated Services Routers.
Configured Cisco Catalyst 2960 Series Switches.
Monitoring & Trouble Shooting of Tickets.
Providing Network Support to Nodes across the North American Region of LAFARGE Enterprises.
Pro-Active Network Monitoring using HP OpenView Operations. (OVO).
Pro-Active Network Monitoring using Solar Winds Orion tool.
Assigning IP Addresses to new nodes needed to be added on to the network.
Trouble shooting of Connectivity issues across the network.
Reviewing the current Web Sense Policy in deciding which websites to block and allow on the Lafarge Domain.
Reviewing the policy of the Symantec Firewall Policy in place.
Troubleshooting and carrying out Installations remotely with IT Technician's on site for Cisco Routers, Switches, Wireless Access Points, Canopy's, Antenna's and all other Network Nodes.

Key Skills
2008 - 2008

Markham-Ontario-Canada - Network Builders

Prepared plans for implementation of connectivity between remote sites.
Established Line of Sight between 2 separate nodes for the purpose of connectivity.
Configured and Installed 3 Horizon Compact Ethernet Modems on 3 different sites and established connectivity between all of them.
Configured 110 HP ProCurve Wireless Access Points.
Configured HP ProCurve 2610-24 Switches.
Configured 5.8GHz Tranzeo Radios for installation on Remote Sites.
Performed Survey on York Central Hospital (Richmond Hill) for the installation of Wireless Access Points.

2008 - 2008

Markham-Ontario-Canada - Network Builders

Prepared plans for implementation of connectivity between remote sites.
Established Line of Sight between 2 separate nodes for the purpose of connectivity.
Configured and Installed 3 Horizon Compact Ethernet Modems on 3 different sites and established connectivity between all of them.
Configured 110 HP ProCurve Wireless Access Points.
Configured HP ProCurve 2610-24 Switches.
Configured 5.8GHz Tranzeo Radios for installation on Remote Sites.
Performed Survey on York Central Hospital (Richmond Hill) for the installation of Wireless Access Points.

2006 - 2008

National Database and Registration Authority - Network Engineer

Provided 24/7 Network Support to over 1600 Nodes on LAN and 16,000 Nodes across the globe.
Configured Cisco 2500 Routers.Used Network Eagle to monitor Network Performance.
Used HP Open View to make sure all WAN Nodes are performing optimally.
Prepared Feasibility Report for an ISDN Project.
Installed, Configured and used Concord e -health Network Management Suite on a DELL 2800 Server.
Upgraded IBM Tivoli Patches on the DELL 2800 Server.
Installed CentOS and then Asterisk on a DELL 2800 Server, Sun Solaris 10 Operating System on SPARK Server, Asterisk on Sun Solaris 10 Operating System on SPARK Server, TrixBox on CentOS on Dell 2800 Server, Nortel Networks Passport 7400 Series Multiservice Switch, Rpath 1.2 on HP Compaq dx2100 MicroTower. a Nortel Networks Contivity 221 Switch on the site of Si3 Technologies Islamabad, a Jarti VP553 IP Phone, a D; VoIP Phone Adapter and Installed and Configured a Nortel Networks Contivity 221 Switch on the site of NADRA Procurement Islamabad.Carried out Feasibility Study on Implementation of Metro-Ethernet.Configured a Jarti IADS000SR VoIP Gateway and a D-Link DVG-2004S VoIP Gateway and a2D-Link DES-1024D Switches.Inspected and Approved the Site of the new Data Ware House to be setup at NADRA.

Key Skills
2006 - 2008

National Database and Registration Authority - Network Engineer

Provided 24/7 Network Support to over 1600 Nodes on LAN and 16,000 Nodes across the globe.
Configured Cisco 2500 Routers.Used Network Eagle to monitor Network Performance.
Used HP Open View to make sure all WAN Nodes are performing optimally.
Prepared Feasibility Report for an ISDN Project.
Installed, Configured and used Concord e -health Network Management Suite on a DELL 2800 Server.
Upgraded IBM Tivoli Patches on the DELL 2800 Server.
Installed CentOS and then Asterisk on a DELL 2800 Server, Sun Solaris 10 Operating System on SPARK Server, Asterisk on Sun Solaris 10 Operating System on SPARK Server, TrixBox on CentOS on Dell 2800 Server, Nortel Networks Passport 7400 Series Multiservice Switch, Rpath 1.2 on HP Compaq dx2100 MicroTower. a Nortel Networks Contivity 221 Switch on the site of Si3 Technologies Islamabad, a Jarti VP553 IP Phone, a D; VoIP Phone Adapter and Installed and Configured a Nortel Networks Contivity 221 Switch on the site of NADRA Procurement Islamabad.Carried out Feasibility Study on Implementation of Metro-Ethernet.Configured a Jarti IADS000SR VoIP Gateway and a D-Link DVG-2004S VoIP Gateway and a2D-Link DES-1024D Switches.Inspected and Approved the Site of the new Data Ware House to be setup at NADRA.

Key Skills
2006 - 2006

Virtelligence - Network Administrator

Set up network of 25 PCs.
Performed troubleshooting and managed software installations and security policy on PCs.
Used Active Directory to set up User Profiles.
Managed all account privileges and restrictions to specific user profiles.
Installed and Managed the Windows Firewall to secure the network.
Daily Activities of performing Data Backups.
Monitoring Network Data Flows to diagnose any bottlenecks and to optimize network connectivity between all users and PCs.

Key Skills
2006 - 2006

Virtelligence - Network Administrator

Set up network of 25 PCs.
Performed troubleshooting and managed software installations and security policy on PCs.
Used Active Directory to set up User Profiles.
Managed all account privileges and restrictions to specific user profiles.
Installed and Managed the Windows Firewall to secure the network.
Daily Activities of performing Data Backups.
Monitoring Network Data Flows to diagnose any bottlenecks and to optimize network connectivity between all users and PCs.

Key Skills

Bilal Qamar's Education and Qualifications

2005

Bachelor/Degree - • MSc. Computer Network Administration and Management, Computer Networks

University of Portsmouth

2005

Bachelor/Degree - MSc; BSc Honours, Computer Network Administration and Management; Computing

University of Portsmouth

2005

Bachelor/Degree - • MSc. Computer Network Administration and Management, Computer Networks

University of Portsmouth

2005

Bachelor/Degree - MSc; BSc Honours, Computer Network Administration and Management; Computing

University of Portsmouth

Bilal Qamar's Additional Information