Antonio Andrade - Looking for permanent / contract work, short or long term as a Local Deskside Customer Support.

Customer Field Engineer (ECD Team) at IBM Ireland

Nationality

Portuguese

Work category

IT and Technology

Profile Activity

Antonio Andrade's Help Desk Agent for IBM Mainz Production role at CTG Netherlands (1999 - 2000)

Contracted by CTG Netherlands in Zotermeer Holland for the Emea IBM Help Desk.
Provided support for IBM Mainz production and local users.

Provided support for Winds NT workstations, and also production outages, escalating to USA, reporting problems back to the USA side of the business.
Promoted to Team leader after mine months for a team of 10 to 12 people on a 24x7 rota.

Company

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SkillMap®

 

IBM

(7 years)

EMEA

(6 years)

team leader

(2 years)
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
7 years
6 years
2 years