Aine Boylan

• Liaise with customers by telephone and written communication

• Administration Tasks
• Collection and Allocation of Debt on Customer Accounts
• Maintaining policies on Liberty Insurance System programmes
i.e.: HFI/Ifaces and CODA
• Queries from Customers and Liberty Insurance Personnel.
• Administration tasks – re-applies, issuing Direct Debit Information, and statements of accounts e.t.c.
• Sending Chase letters.
• Ensuring follow up on all issues arising from customer queries.
• Taking/Processing Credit Card details.